Legal
Privacy Policy
Last updated May 2026
ModernRx ("ModernRx", "we", "us") is committed to protecting the privacy and security of the personal information of patients who use our telehealth platform. This Privacy Policy describes how we collect, use, share and safeguard information about you.
Information we collect
We collect information you provide directly to us when you create an account, complete a health assessment, communicate with a provider, request a consultation, or make a purchase. This includes name, contact information, payment information, government identification (when required), and protected health information ("PHI").
How we use information
We use the information we collect to provide, operate and improve the services, to facilitate the relationship between you and your physician, to process payments, to communicate with you about your treatment, and to comply with legal obligations.
Sharing of information
We share information with the providers, licensed pharmacies and service partners that deliver your care. We do not sell PHI. We may disclose information when required by law or to protect our rights.
Your choices
You may access, correct or delete certain account information by contacting us at team@trymodernrx.com. Note that we may need to retain certain information as required by law or for legitimate business purposes.
For questions, contact us at team@trymodernrx.com or +1 561-429-7497.